Service Reviews For Sport Clips Haircuts of Shoppes at White Knoll

1 rating

Given our circumstances I have zero issues waiting for hours or wearing masks. However during the 2 hours i have been waiting customers are walking in and out with no masks. While i was walking my 9 year old to the chair the receptionist asked me to wait outside because some someone came in (mask free) to chwck.in they are at capacity. When i questioned if the intent was for me to sit in parking lot while my minor child got hair cut another guest offered to wait outside at which time she interjected and said (quote) "no you are fine". I am simply mortified at the in consideration! My son has come to this store since he was four years old. After waiting for this time period he will certainly get a hair but this will absolutely be the last visit here.

Reply from Sport Clips Haircuts of Shoppes at White Knoll:
Hey Tara, thank you for taking the time to let us know about your visit with us. We do our best to give every client who walks through our door a great experience and we're sorry to hear yours was not. Again, thank you for your feedback, it will be immensely helpful.

1 rating

Had to make a appointment by phone was told 7 hours ok fine. Never received a text had to call back only to be told no haircut we are closed. Due to overbooking.

Reply from Sport Clips Haircuts of Shoppes at White Knoll:
Hey Edgar, thank you for taking the time to let us know about your visit with us. We do our best to give every client who walks through our door a great experience and we're sorry to hear yours was not. Again, thank you for your feedback, it will be immensely helpful.

1 rating

Called and made a time sorry *** people never text. No haircut. Rude lying *** people

Reply from Sport Clips Haircuts of Shoppes at White Knoll:
Hey Edgar, thank you for taking the time to let us know about your visit with us. We do our best to give every client who walks through our door a great experience and we're sorry to hear yours was not. Again, thank you for your feedback, it will be immensely helpful.

Rated 1.8 out of 5.0 based on 5 Client reviews

1
Tara C. | May 22, 2020 Service

"Given our circumstances I have zero issues waiting for hours or wearing masks. However during the 2 "

1
Edgar K. | May 19, 2020 Service

"Had to make a appointment by phone was told 7 hours ok fine. Never received a text had to call back "

1
Edgar K. | May 19, 2020 Service

"Called and made a time sorry *** people never text. No haircut. Rude lying *** people"

3
Troy J. | May 19, 2020 Service

"Please update your times of operation. Your website states that you are open at 9am but you dont ope"

3
Marcus E. | September 30, 2018 Service

"Online checkin useless. Cant checkin prior to opening. People can show up in bulk at opening time "